As a result of the performed review the following recommendations suggest themselves for the leading agencies and professional associations on development of recruiting business:
1 From the viewpoint of the service quality the satisfaction of clients is more essential than the speed of their servicing.
2 The specialized or well structured universal agencies are welcomed.
3 The external brunch standards of quality are needed; the internal standards are also welcomed if they surpass the brunch ones. The standards shall be quantitatively measurable and supported by adequate resources, clear procedures and technological instructions.
4 The agency’s documents and techniques shall be open for external audits; the regular internal audits and publication of their results are desirable.
5 Development of common qualification requirements upon managers and employees of the agency is needed; availability of conformance certificates (issued by the third independent part) among the consultants is welcomed.
6 The agencies’ ratings shall be composed periodically on the scientific basis and with allowance of external audits.
7 The reports on agencies avoiding unreasonably and systematically the reorganizations in accordance with respective standards shall be recognized as norms.
8 In order to prevent the white of black PR (public relation), develop requirements and norms acceptable both for the agencies/employers, and support actuality the information shall be published under use of independent media.