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Selection of the recruitment agency (2/2)

Recruitment agencies in Ukraine: peculiarities of the national selection How to select the recruitment agency  How to select a recruitment agency, when practically each of them tells that it has: long-term experience, extensive database, individual approach, great list of satisfied clients, and other standard marketing advantages… Let’s puzzle out and distinguish really important selection criteria from phony ones. …

Selection of the recruitment agency (1/2)

Recruitment agencies in Ukraine: peculiarities ofthe nationalselection How to select the recruitment agency In this paper I summarize all the notes, quotations from different interviews and posts in blogs on an important subject: peculiarities of both recruitment agencies selection and work with them. The paper’s brief summary: criteria of the market operator selection; myths and …

10 main questions in an interview with job applicants

The Human Resources decide everything, as is well known. Or almost everything. An interview with the job applicants and assessment of their compliance with requested position is the most important phase of the personnel selection and the most important task for an internal recruiter (HR-manager) of any enterprise. As to a small enterprise – the …

Recruitment Agencies from the Quality Viewpoint: References

References 1. Aleeva E., Prodazhnye lidery (Corrupt leaders)// Kommersant’ Den’gi.– 2002 .– №40.– pgs. 46-47 2. Atroshchenkov A., Kitchenko N., Byshovets M., Chetyre vzglyada na rekruting (Four aspects of recruitment)// BOSS.—2002.– №8 .—pgs. 64-67 3. Bakhrin E., GraduateBase: angliiskii opyt poiska raboty(Graduate Base: British experience of the job-hunting) // Computer World/Kiev .– 2001 .– May …

Recruitment Agencies from the Quality Viewpoint: Conclusion

Conclusion As a result of the performed review the following recommendations suggest themselves for the leading agencies and professional associations on development of recruiting business:  1        From the viewpoint of the service quality the satisfaction of clients is more essential than the speed of their servicing. 2        The specialized or well structured universal agencies are welcomed. 3        The external brunch standards …

Marketing, contracts, goods, advanced training, internal quality audit 

Interestingly, not only recruiters, but also the customers acknowledge fallaciousness of the practice, at which several agencies are to be fulfilled one and the same order. In environment of the competitive fight the agency task is becoming not revelation of the best nominee as a result of painstaking search, detailed interviewing and verification of recommendations, but the …

The main quality inspector is an executor

Unfortunately, the references regarding connection between quality and state of internal documentation are not numerous. But it is well known that “one of the principles of successive planning is mandatory documenting of all the key information. All the computer codes, phone numbers and addresses of clients and partners, whom the employees are contacting with, shall …

Prevention of flaws instead of repairing of its consequences

The absolute majority of authors are unanimous – the service quality is inseparably linked with professionalism of the whole staff and separate consultants and managers [23, 53, 68, 74, 81, 84, 104 and 108].  Stanislaw Shekshnya adds [83]: “…it is impossible to hire the whole team in bulk. You can hire employees, but the team is being …