The main quality inspector is an executor
the references regarding connection between quality and state of internal
documentation are not numerous. But it is well known that "one of the
principles of successive planning is mandatory documenting of all the key information.
All the computer codes, phone numbers and addresses of clients and partners,
whom the employees are contacting with, shall be recorded in order to make them
accessible for any newly arrived employees” . The professionals perceiving
importance of their methodologies are even protecting them under copyright
documentation’s appropriateness is described very romantic in : "The
maturity has specific taste. The test of chewed up paper. All the maps are
drawn up, the tickets are bought, and we are faced with a long way. The endless
diversity of the life is being covered with a net of forms, schedules and procedures.
Plans, norms and budgets are being appeared. From room to room an endless paper
river is running from nine thirty till eighteen sharp. The customers are
moaning but the vacancies are being closed. Everybody knows us. The salaries
are cut. We have endured a pair of serious crises and keep our heads firmly above
water. The journalists like us. The personnel are skilled. We are not running now,
we are walking. But we know our way, and our feet are strong. Evenings, the
Sun, as a round blue seal, is going down below the black-white paper horizon
and sinks hopelessly in a routine”.
A bit more is
available about external documentation.
Here are such materials as a comprehensive report on a nominee including
"recommendations from two previous places of employment, real facts of biography,
reputation of the nominee at the market, factors of motivation” , compact
forms of application tailored for the Internet and description of utilized
algorithms and methodologies . Traditionally great attention is being given
to the correct execution of resumes [76, 78 and 82].
technology shall be constantly updated in respect to the on-line system of
reporting and control – electronic, written or verbal – on the current state of
the order fulfillment [77, 79, 80, 88, 101 and 117].
shall accumulate and store not only resumes, but also recommendations, training
certificates, photos, comments of colleagues, publications in media, results of
testing and traces of all phases of contact with the nominee. No less detailed
files shall be stored for enterprises of customers [77, 85].
consultant cannot guarantee closing of any vacancy, but he shall ensure
completeness and quality of fulfillment of mandatory procedures .
To be continued...