As a result of the
performed review the following recommendations suggest themselves for the
leading agencies and professional associations on development of recruiting
From the viewpoint of the service quality the satisfaction of clients is more
essential than the speed of their servicing.
The specialized or well structured
universal agencies are welcomed.
The external brunch standards of quality
are needed; the internal standards are also welcomed if they surpass the brunch
ones. The standards shall be quantitatively measurable and supported by
adequate resources, clear procedures
and technological instructions.
The agency’s documents and techniques
shall be open for external audits; the regular internal audits and publication
of their results are desirable.
Development of common qualification
requirements upon managers and employees of the agency is needed; availability
of conformance certificates (issued by the third independent part) among the
consultants is welcomed.
The agencies’ ratings shall be composed
periodically on the scientific basis and with allowance of external audits.
The reports on agencies avoiding
unreasonably and systematically the reorganizations in accordance with
respective standards shall be recognized as norms.
In order to prevent the white of black PR (public relation),
develop requirements and norms acceptable both for the agencies/employers, and
support actuality the information shall be published under use of independent